Payment Policy

Last Updated: June 4, 2026

At Bravie, we strive to provide a secure, seamless, and fully transparent checkout experience for our customers across the United States. This Payment Policy outlines our accepted payment methods, currency regulations, financial security compliance, and billing practices.

1. Legal Ownership & Payment Processing

The online retail storefront www.bravie.shop is owned and legally operated by HNKAY GROUP PTY LTD, a proprietary corporate entity incorporated under the laws of Victoria, Australia (ACN: 697 273 779). All commercial financial transactions and payment processing activities executed on this Site are governed under the corporate security protocols of our parent organization.

2. Accepted Methods of Payment

To ensure flexibility and absolute security, our checkout portal is powered by industry-leading encrypted payment gateways. We officially accept the following payment instruments:

• Credit and Debit Cards: Visa, Mastercard, American Express (AMEX), and Discover.
• Digital Wallets & Express Checkout: Apple Pay, Google Pay, and Shop Pay.

Please note that we do not accept cash on delivery (COD), personal checks, direct bank transfers, or mail-in money orders under any circumstances.

3. Currency & Pricing Transparency

• Settlement Currency: All prices, commercial quotes, shipping fees, and taxes displayed on this Site are denominated and processed exclusively in United States Dollars (USD, $).
• No Hidden Surcharges: The final checkout figure calculated at the moment of order completion represents the absolute total cost of your purchase. Bravie does not charge any localized processing fees, handling costs, or restocking surcharges.
• International Transaction Fees: Because our parent company is based in Australia, depending on your US banking institution or card issuer, your bank may occasionally apply a nominal "Foreign Transaction Fee" or "International Service Fee." This fee is levied entirely by your issuing bank, not by Bravie, and is beyond our operational control.

4. Transaction Security & Encryption Standards

Your financial safety is our absolute priority. Our website utilizes advanced Secure Sockets Layer (SSL) technology with 256-bit encryption protocols to protect your personal and billing data. Furthermore, our payment ecosystem is fully compliant with the Payment Card Industry Data Security Standard (PCI-DSS Category 1). We never store, visualize, or retain your raw credit card numbers or CVV codes on our servers.

5. Order Authorization & Billing Statement

• Billing Capture: Your chosen payment method will be formally authorized and charged immediately upon the final validation and placement of your order. No packages will be dispatched from our logistical facility until full financial clearance is achieved.
• Billing Descriptor: To avoid any confusion or inadvertent chargeback disputes, please note that transactions executed on our Site will typically appear on your credit card or bank statement under the merchant descriptor: SP * BRAVIE.SHOP or HNKAY GROUP PTY LTD.

6. Fraud Prevention Measures

To safeguard our community against unauthorized transactions, Bravie reserves the right to employ automated fraud screening protocols. If a transaction flags significant inconsistencies (such as mismatched billing and shipping addresses, or high-risk IP routing), we may temporarily hold the order and contact you via our official customer support email (into@bravie.shop) to request basic identity confirmation. Failure to comply within 48 hours will result in automatic order cancellation and a full refund.

7. Financial Contact Channel

For inquiries regarding a charged transaction, billing corrections, or payment errors, please contact our legal support desk immediately:

Corporate Relations Email	into@bravie.shop
Corporate Contact Number	+61 468 242 308
Customer Support Hours	Monday to Friday, 9:00 AM - 5:00 PM (AEST / Australian Eastern Standard Time)